Data Lab

Process

Preparation phase
The preparation phase covered base research about what sparks a feeling of trust in users and features existing knowledge management systems contain, as well as an analysis of the current Data Lab website.

From these insights we presented the client with two concepts, afer which the client decided on the Interactive city, but with professional data visualisation from the other concept.

In consultation with the client, we created a large product backlog of user strories and sorted them by importance.

Sprint 1
Sprint 1 had a total of 63 points, composed from 14 User stories and over 56 tasks. We wanted to cover the most basic functions to get a minimum viable product and this is what we needed to get that result.

We focused on the main features that our platform will have. We did this for the majority of our main user, which is municipality employees. At the end of our sprint we ended up with an MVP, prototyped in high fidelity, including five features:

• Project Garden, where you can find an overview of all municipality projects, providing transparency from the municipality to citizens and each other. The idea how it works was taken from the chosen concept;
• Data Library, where you can find all gathered data and insights, preventing people from doing unnecessary and double work. We researched what materials does current DataLibrary have and how it is visualised. We focused on visualising it in a cleaner, more scannable way;
• My Office, where employees can manage their tasks and time. It was inspired by ScrumWise and other collaborative tools;
• Connection Fair, where you can find people to work with based on requirements or connections. A new feature that helps to find people in a new innovative way was created, inspired by previously made research on existing platforms. It's a web where you instantly see who's connected through who and why.
• Chat, where you can discuss ongoing projects or topics within a group or privately. This feature was important to make in Sprint 1, since it is a connection between joining the project, reaching out to a needed person and the Office, where you work on the project together.

Sprint 2
In sprint 2 we focused on our second user group: the citizens. We added a key Adaptive Access model, providing separate registration paths for Citizens and Municipality Employees (via SSO). This enabled the dynamic personalization of the 'My Office' dashboards and profile pages. We also introduced the Community Forum, connecting citizens for discussion and integrating employees for official response.

Sprint 3
Sprint 3 was focused on final testing, optimization, addition of smaller features and details of existing features. We also made a completely new home page for which I made a custom illustation.

Below a visual summary of the product: